Setting up a [SPAM] filters

tSpark Web Mail Clients

A resource for tSpark Solutions hosting clients.

1. Log in to Web mail at http://www.tspark.com/mewebmail.
2. Click on the Options link in the toolbar at the top of the page.
3. Click on the Filtering link in the options menu.
4. If filtering is not already enabled, click on "Enable Filtering."
5. Click the "Add..." button.
6. In the Filter Description box, type in any name for the filter. For example, "JunkMail."
7. Check the box in front of "Message subject contains."
8. Type [SPAM] in the box next to "Message subject contains."
9. At the bottom of the form, next to "Action," select the action you want for spam messages. We recommend selecting "Move Message to Junk Mail Folder" so that you can review the messages before deleting them.
10. Click Apply.

Your new messages with [SPAM] in the subject line will start showing up in the Junk folder in Web mail.

Back to our Dealing with Spam page

Using a Desktop Mail Program

A resource for tSpark Solutions hosting clients.

Below are generic instructions for setting up filters in Outlook, Outlook Express, Thunderbird, Eudora, Apple Mail, Entourage, Netscape mail, or Goldmine.

Every desktop mail program is different for setting up filters. Most programs call them "Filters," but some programs calls them "Rules." The best course of action is to search the help files for the program you are using. Below are the basic steps for setting up a filter/rule.

IMPORTANT NOTE: Even if you use a desktop mail program, you can still set up your filter in tSpark Web mail. If you do this, the spam messages will be filtered BEFORE they are downloaded to your mail program. You will need to occasionally review your Junk folder in Web mail to check your spam for miscategorized messages.

1. Create a folder in your mail program to hold all your spam.
2. Find the filters (or rules) feature in your mail program.
3. Click on "Add a new rule/filter" (or the equivalent option).
4. Select the option for "where the message contains" certain text.
5. The specific text to look for is [SPAM] .
6. For the action, select the option for moving the message to a folder. Select the folder you created in step one above.
7. Click submit/apply/save.

Your new messages with [SPAM] in the subject line will start showing up in the folder you created for spam.

NOTE: These are very generic instructions. We recommend referring to your mail program's help files for assistance. Since there are so many programs, and the filter instructions are different for each version of each program, it is not possible to list specific instructions for all mail programs here. If you have tried setting up a filter and need help with a specific program, send an email to [email protected].

Back to our Dealing with Spam page